What is conversational interface design?
Conversational user interfaces are the user interfaces that help humans to interact with computers using Voice or text. As technology is growing, it is becoming easy through NLU (Natural Language Understanding) to interpret human voice or text to an understandable computer format.
Duolingo recently took conversational ui examples learning to the next level by introducing conversational lessons. This new feature offers practice with words and phrases used in real-life scenarios and will enable you to put those words together to form meaningful sentences. Skyscanner has also added a live chatbot on the Skype platform.
Primer on Types of Navigation in Mobile Apps
This chatbot interface presents a very different philosophy than Kuki. Its users are prompted to select buttons Instead of typing messages themselves. They cannot send custom messages until they are explicitly told to. The flow of these chatbots is predetermined, and users can leave contact information or feedback only at very specific moments.
For example, say a user sends a request to search for information. In order to see more search results, the bot reminds the user to type “more,” though there are actually no additional results. Different types of interfaces require different features and can’t be tweaked to do something else with the flick of the wrist. Also, such an interface can be used to provide metrics regarding performance based on the task management framework. This information then goes straight to the customer relationship management platform and is used to nurture the leads and turn them into legitimate business opportunities.
How Conversational UI Powers Better User Experiences (with Examples)
The best way to track data is by using an analytic platform for chatbots. Analytic platforms and analytic APIs, such as Botanalytics, provide information on how the chatbot was used, where it failed, and how the users interacted with it. They can also include the total number of users, user retention, most used flows, words from users that the chatbot cannot understand, and so on. For example, Duolingo’s AI-powered text-based chatbots offer users an interactive learning experience. The chatbot allows them to converse with different personalities like Chef Robert, Renée the Driver, and Officer Ada.
— stefan (@StefanSpeaksOrg) February 7, 2017